WHO WE ARE

We are MANSLANE (“MANSLANE”, “we”, “us”, or “our”), a premium fashion brand. MANSLANE is responsible for the processing of your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Company details:
MANSLANE
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Email: support@manslane.com

Please update the bracketed fields with your official company details.

PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

  • Contact details: Name, address, telephone number, email address
  • Account and technical data: Login details, IP address, browser type, device identifiers, geographic location, pages visited, session duration
  • Purchase information: Ordered products, order history, delivery address, payment method and payment status
  • Communication data: Messages sent to us via email, website forms, social media, or customer service
  • Marketing preferences: Your consent and preferences for receiving updates and promotions
  • Social media activity: Engagement with our content on social platforms (likes, comments, shares, messages)
  • Cookies and tracking technologies: As described in our Cookie Policy

PURPOSE AND LEGAL BASIS OF PROCESSING

Purpose Legal Basis Fulfilling orders, processing payments, providing support Contract performance (Art. 6(1)(b) GDPR)Sending marketing communications Consent (Art. 6(1)(a) GDPR)Website analytics, improving services Legitimate interest (Art. 6(1)(f) GDPR)Fraud prevention and security monitoring Legitimate interest (Art. 6(1)(f) GDPR)Compliance with legal and tax obligations Legal obligation (Art. 6(1)(c) GDPR)

Our legitimate interests include improving your customer experience, securing our services, preventing abuse, and understanding website performance. We assess and balance these interests against your privacy rights.

MARKETING COMMUNICATIONS

You will receive marketing communications (such as email or SMS updates, offers, and news) only if you have given your explicit consent or where otherwise permitted by law.

You can unsubscribe or change your preferences at any time by:

COOKIES

Our website uses cookies and similar technologies to:

  • Enable core site functionality (e.g., cart, checkout, login)
  • Analyze traffic and usage patterns
  • Personalise content and, where applicable, advertising

Non-essential cookies (such as analytics and advertising cookies) are used only after we obtain your consent via our cookie banner where required. You can manage your cookie preferences through:

  • Your browser settings, and/or
  • Our Cookie Settings page (if available on the site)

For more detailed information, please see our Cookie Policy.

HOW WE SHARE YOUR DATA

We do not sell your personal data. We may share your data with trusted third parties for the purposes described above, including:

  • Service providers (e.g., hosting, analytics, customer service tools, email/SMS platforms)
  • Payment processors and logistics partners to process your orders and deliver products
  • Marketing and affiliate partners, but only where you have given consent where required
  • Authorities or regulators when legally obligated to do so
  • Platform providers such as Shopify, Klaviyo, Meta, Google, or similar, as necessary to operate our store and marketing

These third parties act as processors or joint controllers in line with data protection laws. Where required, we have Data Processing Agreements (DPAs) in place to ensure GDPR-compliant handling of your personal data.

INTERNATIONAL DATA TRANSFERS

Some of our service providers and partners may be located outside your country and, for EU/EEA customers, outside the European Economic Area (EEA) (for example, in the United States).

When personal data is transferred internationally, we ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission, and/or
  • Partners operating under an adequate regulatory framework or equivalent safeguards

DATA SECURITY

We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage, including:

  • SSL/TLS encryption for data in transit
  • Access controls and authentication for systems and tools
  • Regular monitoring, updates, and security reviews
  • Secure storage and limited access based on role and necessity

DATA RETENTION

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. Typical retention periods include:

  • Order and account information: up to 7 years (to comply with tax and accounting obligations, where applicable)
  • Marketing data and consent records: until you unsubscribe or withdraw your consent, or until we no longer use the data for the purpose collected
  • Customer service interactions: up to 2 years from your last contact, unless a longer period is required for legal reasons
  • Cookies and analytics data: as specified in our Cookie Policy

Once data is no longer needed, we will delete or anonymise it.

YOUR RIGHTS UNDER GDPR (WHERE APPLICABLE)

If you are located in the EU/EEA or another region with similar rights, you may have the following rights regarding your personal data:

  • Right of access – to receive a copy of the personal data we hold about you
  • Right to rectification – to correct inaccurate or incomplete data
  • Right to erasure – to request deletion of your personal data, subject to legal obligations
  • Right to restrict processing – to request limited use of your data in certain circumstances
  • Right to data portability – to receive your data in a structured, commonly used, machine-readable format and/or have it transmitted to another controller where technically feasible
  • Right to object – to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent – at any time, where processing is based on your consent

To exercise any of these rights, please contact us at:
support@manslane.com

If you are in the EU/EEA, you also have the right to lodge a complaint with your local Data Protection Authority. If our main establishment is in the Netherlands, this would be:

CHANGES TO THIS POLICY

We may update this privacy policy from time to time, for example to reflect changes in our services, applicable laws, or regulatory guidance. Any material changes will be indicated on this page, and where appropriate, we will notify you through additional channels.

Please review this page periodically to stay informed about how we handle your personal data.

Last updated: [update date here]